Unit Knowledge Guide-ICTSAS420 Provide first-level remote help-desk support Pre-order health and environment policies and

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOT2219 Use hand-held tools FWPCOT3204 Prepare and interpret sketches and drawings FWPCOT3290 Apply knowledge of timber properties

events or public programs CUAEVP212 Maintain venue information and provide assistance to visitors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information MEM50001 Classify recreational boating technologies and features MEM50002 Work safely on marine craft MEM50003 Follow work procedures to maintain the marine environment MSMENV272 Participate in environmentally sustainable work practices Elective units MEM04018 Perform general woodworking machine operations MEM05003 Perform soft soldering MEM05005 Carry out mechanical cutting MEM05007 Perform manual heating and thermal cutting MEM05012 Perform routine manual metal arc welding MEM05050 Perform routine gas metal arc welding MEM09002 Interpret technical drawing MEM11010 Operate mobile load shifting equipment MEM11011 Undertake manual handling MEM12006 Mark off/out (general engineering) MEM12007 Mark off/out structural fabrications and shapes MEM12023 Perform engineering measurements MEM12024 Perform computations If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs BSBRES411 Analyse and present research information If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-ICTSAS420 Provide first-level remote help-desk support Pre-order health and environment policies andOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner