Class Activity Book-BSBCUS402 Address customer needs CRICOS Forms Model answers and benchmark responses

Model answers and benchmark responses

Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA016 Support the fitting of assistive equipment HLTAHA010 Assist with the development and maintenance of client functional status * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTWHS001 Participate in workplace health and safety PUAOPE013 Operate communications systems and equipment SISOFLD002 Minimise environmental impact SISOPLN001 Finalise operation of outdoor recreation activities SISOPLN004 Identify hazards

Class Activity Book-BSBCUS402 Address customer needs CRICOS Forms Model answers and benchmark responsesOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the