Learner Resources-MSFGN2002 Move and store materials and products MSA Core Units BSBMED305 Apply the

Core Units BSBMED305 Apply the principles of confidentiality

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

locate and protect underground services RIIHAN301E Operate elevating work platform RIIHAN307E Operate a vehicle loading crane RIIHAN308F Load and unload plant RIIMPO318F Conduct civil construction skid steer loader operations RIIRIS201E Conduct local risk control RIIRIS202E Respond to site based spills RIIWHS202E Enter and work in confined spaces RIIWHS204E Work safely at heights BSBOPS301 Deliver and monitor a service to customers BSBOPS402 Coordinate business operational plans BSBTWK301 Use inclusive work practices BSBXTW301 Work in a team * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Learner Resources-MSFGN2002 Move and store materials and products MSA Core Units BSBMED305 Apply theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all