Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices Compliance Resources Core units CPCCCM1011 Undertake basic

Core units CPCCCM1011 Undertake basic estimation and costing CPCCCM2004 Handle construction materials CPCCCM2005 Use construction tools and equipment CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCVE1011 Undertake a basic construction project CPCCWHS1001 Prepare to work safely in the construction industry CPCCWHS2001 Apply WHS requirements

Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEASS403 Participate in assessment validation If you require RPL Kits with comprehensive benchmarking

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security If you require RPL Kits with comprehensive benchmarking

Units of competency AHCIRG436 Implement an irrigation-related environmental protection program AHCIRG444 Manage irrigation systems AHCIRG437 Schedule irrigations AHCSOL401 Sample soils and interpret results AHCIRG435 Determine hydraulic parameters for an irrigation system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices Compliance Resources Core units CPCCCM1011 Undertake basicOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner