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Learner Resources-BSB42518 Certificate IV in Small Business Management AUM Units of competency SITXCCS006 Provide

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Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English If you require RPL Kits with comprehensive benchmarking

configure and test internet protocol networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

refit and adjust bicycle accessories Elective Units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURAFA105 Write routine texts in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURAMA102 Communicate business information in an automotive workplace AURAQA001 Contribute to quality work outcomes in an automotive workplace If you require RPL Kits with comprehensive benchmarking

Core units RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICOM301E Communicate information RIIGOV201E Comply with site work processes/procedures RIIHAN309F Conduct telescopic materials handler operations

Learner Resources-BSB42518 Certificate IV in Small Business Management AUM Units of competency SITXCCS006 ProvideOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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