LLND Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Pre-order Core units MEM09002 Interpret technical

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM12025 Use graphical techniques and perform simple statistical computations MEM12026 Perform advanced trade calculations in a manufacturing

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCARB213 Perform ground based rigging AHCARB314 Implement a tree maintenance program AHCARB315 Inspect trees for access and work AHCARB316 Perform pruning operations AHCARB323 Identify trees FWPCOT2237 Maintain chainsaws FWPCOT2239 Trim and cut felled trees FWPFGM3212 Fall trees manually (intermediate) HLTAID003 Provide first aid Elective units AHCARB317 Dismantle trees AHCARB318 Undertake aerial rescue AHCARB319 Use arborist climbing techniques AHCARB317 Dismantle trees AHCFAU201 Recognise fauna AHCARB407 Supervise and audit tree operations AHCARB212 Operate and maintain stump grinding machines CPCCOHS2001A Apply OHS requirements

Units of competency AURRTR006 Diagnose and repair marine electrical systems AURRTE008 Install marine engines

LLND Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Pre-order Core units MEM09002 Interpret technicalEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational