Unit Knowledge Guide-BSBSMB405 Monitor and manage small business operations Unit Units of competency ICTCYS407 Gather

Units of competency ICTCYS407 Gather

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessments are mapped to the Australian Core Skills Framework (ACSF) at levels suitable for postgraduate vocational learners (typically Level 4-5)

Core units ICTDBS502 Design a database ICTICT418 Contribute to copyright

Unit Knowledge Guide-BSBSMB405 Monitor and manage small business operations Unit Units of competency ICTCYS407 GatherOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner