Unit Knowledge Guide-BSBOPS302 Identify business risk MSA ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTICT438 Select

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3228 Operate loader FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBHRM411 Administer performance development processes BSBHRM412 Support employee and industrial relations BSBHRM413 Support the learning and development of teams and individuals BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resource functions and processes BSBWHS411 Implement and monitor WHS policies

Unit Knowledge Guide-BSBOPS302 Identify business risk MSA ethics and privacy policies inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner