Learner Guide-PSPMGT010 Review and improve business performance ICT Core units BSBOPS304 Deliver and

Core units BSBOPS304 Deliver and monitor a service to customers CPCCCM2004 Handle construction materials CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3003 Work safely around electrical sources

Units of competency BSBTEC101 Operate digital devices ICTICT211 Identify and use basic current industry specific technologies BSBOPS101 Use business resources FSKDIG002 Use digital technology for routine and simple workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system If you require RPL Kits with comprehensive benchmarking

Units of competency AURETU006 Diagnose complex faults in air conditioning and HVAC systems AURETR020 Diagnose and repair network electronic control systems AURETA006 Analyse and evaluate electrical and electronic faults in air conditioning and HVAC systems AURETH008 Diagnose and repair HVAC and rechargeable energy storage cooling systems in battery electric vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-PSPMGT010 Review and improve business performance ICT Core units BSBOPS304 Deliver andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce