Assessment Kit-CPPREP5010 Manage customer service activities in the property industry Certificate II Units of competency FNSFLT503 Promote

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets If you require RPL Kits with comprehensive benchmarking

select and induct staff If you require RPL Kits with comprehensive benchmarking

canter and reducer FWPCOT3286 Identify levelling and tensioning requirements for saw blades FWPCOT3290 Apply knowledge of timber properties

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Assessment Kit-CPPREP5010 Manage customer service activities in the property industry Certificate II Units of competency FNSFLT503 PromoteOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of