ERF Checklist-SITHKOP014 Plan catering for events or functions PMB Core units AURACA103 Build customer

Core units AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace AURVTG007 Clean vehicle glass surfaces AURVTG101 Repair laminated glass windscreens AURVTG102 Remove and install rubber glazed windscreens AURVTG104 Remove and install direct glazed windscreens AURVTG109 Remove and install vehicle fixed body glass AURVTG110 Remove and install vehicle movable body glass AURVTG112 Remove and install heavy vehicle rubber and direct glazed windscreens AURVTG113 Remove and install large vehicle windscreens AURVTN111 Remove and install vehicle rear vision mirrors MSFGG3039 Manually move glass Elective Units AUMGTG001 Install fixed and movable glass components on vehicles AURAFA002 Read and respond to automotive workplace information AURAFA104 Resolve routine problems in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURANN011 Estimate and quote automotive body repairs AURATA005 Estimate and quote automotive mechanical and electrical repairs AURETH011 Depower and reinitialise hybrid electric vehicles AURETH101 Depower and reinitialise battery electric vehicles AURETR125 Test

Units of competency FBPCDS3002 Plan and deliver a wine tasting event FBPWIN2003 Conduct sensory evaluation of wine FBPCDS2001 Conduct a standard product tasting SITHFAB002 Provide responsible service of alcohol FBPWIN3001 Evaluate wines (advanced) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Before we commence writing our learner resources we identify the requirements of the training package/accredited course and collect feedback from industry

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

ERF Checklist-SITHKOP014 Plan catering for events or functions PMB Core units AURACA103 Build customerPlease contact us for more information!