SCORM Compliant Package-VU23769 Develop learning goals ICP procedures and programs to meet

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

facilitate and review all aspects of case management * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements Elective Units AURAAA002 Determine retail rates for automotive products and services AURAKA002 Adapt work processes to new technologies in an automotive workplace AURALA001 Comply with legal aspects of a service and repair contract in an automotive workplace AURAMA003 Conduct information sessions in an automotive workplace If you require RPL Kits with comprehensive benchmarking

health and work practices Elective units BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23769 Develop learning goals ICP procedures and programs to meet* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.