SCORM Compliant Package-SIRXCEG002 Assist with customer difficulties RII health and environment policies and

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOT2219 Use hand-held tools FWPCOT3204 Prepare and interpret sketches and drawings FWPCOT3290 Apply knowledge of timber properties

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES301 Explore the use of colour BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice BSBMGT402 Implement operational plan BSBSMB420 Evaluate and develop small business operations BSBWOR204 Use business technology CPPBDN4001 Research and evaluate construction materials and methods for building design projects If you require RPL Kits with comprehensive benchmarking

engineering or related activities MSL952001 Collect routine site samples MEM11011B Undertake manual handling MSMOPS100 Use equipment If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SIRXCEG002 Assist with customer difficulties RII health and environment policies and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.