Unit Knowledge Guide-TLII3022 Provide customer service in rail operations PMA ethics and privacy policies in

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop

present and debate ideas BSBMKG431 Assess marketing opportunities BSBMKG434 Promote products and services BSBCRT413 Collaborate in creative processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

high-rise and complex buildings CPCCBC6016 Assess construction faults in large building projects CPCCBC6017 Evaluate services layout and connection methods for the planning of large building projects If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC314D Handle concrete materials RIICRC322D Receive

Unit Knowledge Guide-TLII3022 Provide customer service in rail operations PMA ethics and privacy policies inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner