Learner Resources-SITSS00035 Customer Service Management Skill Set Qualification Core units BSBDIV601 Develop and

Core units BSBDIV601 Develop and implement diversity policy BSBHRM602 Manage human resources strategic planning BSBINN601 Lead and manage organisational change BSBMGT605 Provide leadership across the organisation BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans Elective Units BSBSUS501 Develop workplace policy and procedures for sustainability BSBFIM601 Manage finances Additional electives BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMKG609 Develop a marketing plan BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking

Units of competency FBPBPG2001 Operate the bottle supply process FBPBPG3004 Operate the bottle sealing process FBPBPG3002 Operate the labelling process FBPBPG2003 Operate the carton packing process BSBWHS301 Maintain workplace safety FBPBPG3001 Operate the bottle filling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Evidence criteria used to assess the competence of the student

Core units AHCAGB504 Plan production for the whole business AHCORG506 Manage an agroecology production system Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG408 Manage on farm composting AHCORG503 Design and document an organic farm landscape AHCORG504 Develop and manage a community based marketing supply chain AHCORG505 Develop and monitor a sustainable production plan AHCORG507 Develop an organic and biodynamic management plan If you require RPL Kits with comprehensive benchmarking

Learner Resources-SITSS00035 Customer Service Management Skill Set Qualification Core units BSBDIV601 Develop andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all