Self-Study Guide-CHCEDU005 Work with clients to identify financial literacy education needs HLTINFCOV001 Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM22001A Perform engineering activities MEM22002A Manage self in the engineering environment MEM30007A Select common engineering materials MEM30012A Apply mathematical techniques in a manufacturing

Core units BSBFIA401 Prepare financial reports BSBSMB412 Introduce cloud computing into business operations FNSACC311 Process financial transactions and extract interim reports FNSACC312 Administer subsidiary accounts and ledgers FNSACC408 Work effectively in the accounting and bookkeeping industry FNSACC416 Set up and operate a computerised accounting system FNSTPB401 Complete business activity and instalment activity statements FNSTPB402 Establish and maintain payroll systems Elective Units BSBITU402 Develop and use complex spreadsheets BSBITU306 Design and produce business documents BSBWOR501 Manage personal work priorities and professional development FNSACC313 Perform financial calculations FNSACC407 Produce job costing information Additional electives FNSACC411 Process business tax requirements BSBCUS301 Deliver and monitor a service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

alter and dismantle scaffolding intermediate level CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCSC2001 Handle and position scaffolding tools

Self-Study Guide-CHCEDU005 Work with clients to identify financial literacy education needs HLTINFCOV001 Core units FNSCRD401 Assess creditOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the