Learner Resources-BSBCUE309 Develop product and service knowledge for customer engagement operation Learner Guide Core units BSBOPS304 Deliver and

Core units BSBOPS304 Deliver and monitor a service to customers CPCCCM2004 Handle construction materials CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3003 Work safely around electrical sources

policies and procedures in the construction industry Elective units CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3002 Operate a truck-mounted loading crane CPCCLDG3001 Licence to perform dogging If you require RPL Kits with comprehensive benchmarking

CPCCCM2008B Erect and dismantle restricted height scaffolding

operate and troubleshoot medium enterprise routers ICTNWK529 Install and manage complex ICT networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBCUE309 Develop product and service knowledge for customer engagement operation Learner Guide Core units BSBOPS304 Deliver andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all