Learning and Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies Unit Class activities book

Class activities book

Licensing and Conditions of Use

Student Assessment Pack

and Access

Learning and Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies Unit Class activities bookOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to