Learner Resources-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Ready for Sale maintain and modify customer premises

maintain and modify customer premises communications cabling: ACMA Open Rule ICTCBL323 Test cables and systems on customer premises ICTCBL301 Install

Standards for RTOs 2025

Units of competency RIICRC314D Handle concrete materials RIICRC322D Receive

Units of competency FWPCOT6201 Manage community engagement BSBCRT402 Collaborate in a creative process FWPCOT5208 Build and maintain community relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Ready for Sale maintain and modify customer premisesOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all