Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Course Units of competency ICTTEN826 Evaluate

Units of competency ICTTEN826 Evaluate and apply digital signal processing to communication systems ICTTEN825 Investigate applications of cloud networks in network switching ICTRFN806 Analyse satellite communications systems ICTRFN804 Produce radio link budgets ICTRFN805 Analyse cellular mobile network systems ICTTEN823 Manage voice

Units of competency AHCGRI402 Construct vertical gardens and green facades AHCLSC301 Set out site for construction works CPCCOM2001 Read and interpret plans and specifications AHCGRI401 Construct roof gardens AHCSOL305 Prepare growing media AHCWHS301 Contribute to work health and safety processes AHCPGD402 Plan a plant establishment program RIIWHS204E Work safely at heights If you require RPL Kits with comprehensive benchmarking

Units of competency AHCLSK313 Monitor livestock production growing environments AHCLSK306 Coordinate and monitor production performance AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production AHCLSK310 Implement feeding plans for intensive production * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Course Units of competency ICTTEN826 EvaluateOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of