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Working Knowledge: How Organizations Manage What They Know,Used Boxtree And Tobacco Became The FirstThe Definitive Primer On Knowledge Management, This Book Will Establish The Enduring Vocabulary And Concepts And Serve As The Handson Resource Of Choice For Fast Companies That Recognize Knowledge As The Only Sustainable Source Of Competitive Advantage. Drawing On Their Work With More Than 30 Knowledgerich Firms, The Authors Experienced Consultants With A Track Record Of Successexamine How All Types Of Companies Can Effectively Understand, Analyze,