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AB-250T00: Transform Contact Center Experiences with AI in Dynamics 365 Lab microsoft project 2016 the Model Context Protocol (MCP)

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Description

the Model Context Protocol (MCP)

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Lab 1: Service Applications

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AB-250T00: Transform Contact Center Experiences with AI in Dynamics 365 Lab microsoft project 2016 the Model Context Protocol (MCP)This lab includes MS Learn content which is fully integrated in the account portal and lab environment. This lab guides administrators through the end to end configuration of Microsoft Dynamics 365 Contact Center, using a continuous scenario in which the learner acts as the system administrator for a fictional specialty coffee equipment company. Working from an initial trial provisioning, learners progressively build a complete, multichannel contact

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