Dealing with Difficult People (Collins Business Secrets) Author-Editor:David Brown including pain management and end-of-life

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Dealing with Difficult People (Collins Business Secrets) Author-Editor:David Brown including pain management and end-of-lifePages: 128, Specialty: BIZ, Publisher: HarperCollins, Publication Year: 2015, Cover: Paperback, Dimensions: 128x194x12mm The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to: * Understand the different types of troublemakers * Stay calm and firm when other people can't * Deal with difficult bosses, direct