Science of High Reliability (10 CME) Trust and Respect Just as doctors need to

Just as doctors need to stay up-to-date with the best practices in patient care

fast-track learning and create a can-do culture

- Medical malpractice litigation

Anna Maddali

Science of High Reliability (10 CME) Trust and Respect Just as doctors need toCourse Objectives After completing this course, you will be able to: Define reliability, and describe how reliability can be measured and expressed. Describe how human errors and latent system weaknesses combine to cause events using Reasons Swiss Cheese Effect. Describe how culture can shape behavior and prevent human error. Provide examples of the five (5) behavior shaping factors and three (3) steps to culture change. Explain both safety and leader