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BISPUBLISHERS Bad Services: How to fix services that don't work | Paperback | Downe, Lou Taxation Get ready to explore theBad services waste time, cost money, and can even ruin lives. This essential guide, Bad Services by Lou Downe, tackles the uncomfortable truth: poor service delivery is often rooted in organizational issues, not just design flaws. Discover why organizations struggle to deliver effective services despite technological advances and learn straightforward methods to solve these universal challenges. Building upon the success of Good Services, this book