So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds! by Bill Eddy Caretaking & Organizing The Perfect Loaf is both

The Perfect Loaf is both for teaching beginners to think like bakers and for those still making paindemic baguettes who want to go leagues deeper

Clarke's writing is clear

through failure and success

As Jenny herself says

So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds! by Bill Eddy Caretaking & Organizing The Perfect Loaf is bothComplain! Complain! Complain! Have you ever dealt with high conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks? Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems